Accident & recovery · 24/7
Bad day.Right call.
Accidents are stressful enough. The tow should be the easy part: one calm call, a careful recovery, and the car exactly where the claim needs it.
Evolution Towing & Recovery provides accident and recovery towing across Maitland and the Hunter Valley, 24 hours a day. Damaged vehicles are winched on carefully, secured to suit their condition, insured on the tray, and delivered to the repairer, holding yard or home address the claim calls for, with photographs and clear paperwork throughout.
At the scene
What to do first.
- Get safe first. People before the car, always. Move clear of traffic, hazards on.
- Do what the law needs. Exchange details, and involve police where the situation requires it.
- Photograph everything. The scene, the damage, the other car. Your insurer will thank you.
- Then call 0406 976 030. Ben answers, talks you through the next steps, and gets the tray moving.
Insurance ready
Sorted for the claim.
- Your choice of destination. Repairer, holding yard, your home: the car goes where you and your insurer decide.
- Insured on the tray. The vehicle is covered from loading to delivery, and its condition is photographed.
- Straight documentation. Clear pricing and a proper record of the tow, without games.
- Damaged cars handled properly. Winched gently, secured to suit the damage, no making a bad day worse.
Straight answers
Before you call.
It depends on your policy. Many comprehensive policies cover towing from an accident scene, so check your policy or ask your insurer when you lodge the claim. Either way you get one clear price up front and proper documentation of the tow for the claim.
Wherever suits the claim: a repairer, your insurer's assessment centre or holding arrangement, or your own driveway while decisions are made. If you are unsure, take the car home first; a second tow later is cheaper than the wrong yard's fees.
Yes. The winch handles off-road recoveries from ditches, embankments and soft ground, done slowly and carefully so a damaged car does not pick up more damage on the way out.
Yes. Seized engines, failed brakes and cars that simply must not be driven get exactly the same careful winch-and-strap treatment, 24 hours a day.